![]() Submit a request to IPVanish with the correct credentials and your public IP address.īesides incorrect credentials, an expired subscription also throws the ‘Authentication failed’ error.Use the correct credentials after 12 hours or.The ‘Too Many Failed Attempts’ error deters account hijacking attempts and lasts for 12 hours. Using an incorrect username and password combination repeatedly may result in ‘Too Many Failed Attempts’ and ‘Authentication failed’ errors. Use the correct credentials and check your subscription status Reconnecting to your network via Wi-Fi or Ethernet cable.Restarting your router/modem and your devices.If you cannot access them, you may not have internet access.Īlso, check whether your other devices can access the internet. You can test your internet connection by loading your regular websites. Here, let’s talk about some simple things that generally will fix most issues: Check your internet connectionīefore launching the VPN app, ensure you have a working internet connection. IPVanish Not Connecting: Troubleshooting the Basics Tip: Use the navigational menu on the right (desktop) or the one below the image (desktop) to navigate straight to the particular problem you are facing. They are constantly doing new updates, and even if you encounter issues, support is always super quick to fix and help you out. It’s been three years (at least since I became aware of these problems), and it’s the same, especially related to IPVanish not connecting.Īs such, just get NordVPN. So, if you are hoping to stick it out and maybe the problems will go away, then you are in bad luck. No fixes have been provided to most of the errors people encounter, and there doesn’t seem to be a sign that this would change anytime soon. It’s 2023 now (first I created this guide in 2020), and unfortunately IPVanish hasn’t changed at all since then. That being said, you can still try out the below solutions. NordVPN is very easy to set up and is known to be hassle free and without connection issues. You should cancel your subscription and instead use a more up-to-date and better maintained VPN provider like NordVPN. It’s unlikely you will find real solutions to most of the issues you’ll encounter. IPVanish unfortunately cannot be recommended anymore as a viable VPN. Intermittent connectivity and disconnections.IPVanish connectivity issues on Fire TV Stick.No internet after disconnecting from IPVanish (Windows, Mac OS, and iOS).No internet while connected to IPVanish. ![]() ![]() This should resolve the issue you were facing."Īfter editing one of the configuration files, I was able to set up the VPN in the Advanced Network Configuration manager (or in VPN Connections>Configure VPN) using the "Import a saved VPN configuration" and choosing the edited. Please remove the line "keysize 256" from the file, save the changes, and then try connecting again using the updated OVPN file. Therefore, we kindly ask you to make a simple adjustment to the OVPN file using a text editor. The support response was "We noticed that you have the latest version of OpenVPN installed on this device, which unfortunately does not support the 'keysize' parameter. Library versions: OpenSSL 1.1.1u, LZO 2.10Ĭopyright (C) 2002-2023 OpenVPN Inc time defines: enable_async_push=yes enable_comp_stub=no enable_crypto_ofb_cfb=yes enable_dco=auto enable_dco_arg=auto enable_debug=yes enable_dlopen=unknown enable_dlopen_self=unknown enable_dlopen_self_static=unknown enable_fast_install=yes enable_fragment=yes enable_iproute2=no enable_libtool_lock=yes enable_lz4=yes enable_lzo=yes enable_management=yes enable_pam_dlopen=no enable_pedantic=no enable_pkcs11=yes enable_plugin_auth_pam=yes enable_plugin_down_root=yes enable_plugins=yes enable_port_share=yes enable_selinux=no enable_shared=yes enable_shared_with_static_runtimes=no enable_small=no enable_static=yes enable_strict=no enable_strict_options=no enable_systemd=yes enable_werror=no enable_win32_dll=yes enable_wolfssl_options_h=yes enable_x509_alt_username=no with_aix_soname=aix with_crypto_library=openssl with_gnu_ld=yes with_mem_check=no with_openssl_engine=auto with_sysroot=no I was asked to reply back with the OpenVpn version using the Terminal command "openvpn -version". After looking on Reddit, online, etc., and after trying several times, without success, to set up my iPVanish VPN using the provided configuration files, I reached out to their tech support.
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